FAQ

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ORDER & DELIVERY

Each item we offer is different so please look at the product pages for notes on delivery and how long it may take.  We give our best estimate and ask for  your patience because some of our vendors are still experiencing supply chain issues.  

If you have questions please email us at stratfordhs2025@gmail.com.

To be a liaison between Stratford and the parents of the class of 2025 and to help communicate information about the class.   Also, the Class of 2025 fundraises to fund Project Prom, which all students are invited to attend after prom, and offers a safe environment for students to gather after Prom.

Events and fundraisers happen throughout the 4 years to raise money for Project Prom.

REFUNDS

We do not offer returns or exchanges.  Please read the item descriptions.   All of our items are FINAL SALE.

All sales are final.  We do not offer returns or exchanges; even if we are forced to cancel and event due to weather and/or an act of God.

STRATFORD QUESTIONS

The attendance office is located on the first floor across from the main office. Absences should be called in, a note should be brought to this office, or a note should be emailed to the SHS attendance email address: shsattendance@springbranchisd.com. In the subject LINE of the email, please put the student’s current grade level. (Ex: 10th grade absence).

There may be instances when an attendance plan will be put in place due to excessive absences. Student conferences will be held when this needs to happen. Excessive absences will result in a written attendance plan with the grade level administrator. Students with excessive absences could be referred to the district attendance officer who could issue further consequences.

School procedures for reporting absences and returning to school are as follows:

  1. The parent/guardian must notify the attendance office by 11:00 am when a student is absent. The attendance office can be reached at 713-251-3400. If this is not done, the school will attempt to phone home or work.
  2. If phone contact has not been made, upon the student’s return to school, the student must bring a note signed by a parent/guardian stating the date(s) of the absence, reason for the absence, and a parent/guardian phone number. If written notice has not been given to the attendance office by the third day, it will be unexcused. The day the student was not at school constitutes the first day, and the two subsequent days are the final days to provide documentation of the absence.
  3. Written notice must be given to the office within two (2) school days if the absence is to be excused. If a note is not received within two (2) school days of a student’s return, the absence will be considered unexcused.
  4. If the absence is due to a doctor’s appointment or other medical excuse, a doctor’s note must be submitted.
  5. Absences exceeding five (5) consecutive days require a doctor’s note.

Questions about student attendance should be directed to Ms. Balbuena Sandoval in the attendance office located on the first floor.

Also note that students seeking a Verification of Enrollment (VOE) must be in good standing with their attendance in order to receive one. This means if you have violated the 90% rule, defined by the State of Texas, you will not qualify to receive a VOE. Students must have a semester of good attendance to qualify for a VOE. Please see the VOE section of the student addendum for additional information.

No more than 5 absences per period, including Spartan time. If more than 5 absences in any class, including Spartan time, all exemptions are lost. Only seniors have one exemption in the Fall. Spring exemption information will be released in late fall.

 
Parents have two options for a child to sign out:
  1. Parent may send an email to SHSattendance@springbranchisd.com with the GRADE LEVEL as the subject line. The email must have the students first and last name (legal name) , the time of dismissal, and the reason of the dismissal. The parent or guardian must to write their full name with a contact phone number (that matches the one in skyward). That way we can reach them if further question arise. Once the attendance receives the email for a student, the student will be sent a dismissal pass. The student will be responsible to show the dismissal pass to the teacher at the designated time of the pass. Then the student will come to the attendance office to sign out.
  2. Parents can send a written note with the same information as above. The student is responsible to deliver the note to the attendance office and trade the parent note for a dismissal pass. The parent note must state students full legal name, time of dismissal, date of the dismissal, the reason of dismissal, and parent full name with a good contact number that matches the one in skyward.
When the student returns to campus , he or she must sign in to the attendance office. Any further documentation can be turned in at the time of arrival, or parent can email it to shsattendance@springbranchisd.com.
 
Please note that SHS cannot dismiss students with a phone call.
Dismissals can only be done if SHS has one of the following;
  1. Email from parent
  2. Parent send a note signed
  3. Parents signs student out (we request ID). This takes time as parents have to be checked in at SHS first before coming to the Attendance office. So plan accordingly.
If the student is not feeling well, he or she must report to the clinic for further instructions of dismissal.
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